Tuesday, August 30, 2011

Check in and out of guests

To check a guest in you need to follow the following procedures:
  1. Greet the guest.
  2. Get his registration card and ask him to fill it in.
  3. Check his details in Unires to see if he has to pay the conservation fee.
  4. Ask him R120 conservation fee and tell him what's it used for.
  5. Ask The R200 key and breakage deposit and explain that he will get it back when they check out.
  6. Give him the keys.
  7. Do the payment on Unires 
Check out a guest:
  1. The person must give you the keys and the slip they got from the cleaners to say what they used and broke.
  2. Get his registration card.
  3. Charge him for the breakages and do the payment.
  4. Give him the R200 back or scratch out the credit card slip.
  5. Greet him and tell him to have a safe trip back.

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